Privacy Policy
Last Updated: December 06, 2025
PaperSwift Solutions ("we", "us", or "our") operates the Transcript Analyzer website (transcriptanalyzer.io). This Privacy Policy explains how we collect, use, and disclose your information.
1. Information We Collect
- Account Information: When you sign up, we collect your email address and authentication details via our identity provider (Clerk).
- User Content: Transcripts, files, and text you upload for analysis.
- Usage Data: Information on how you interact with the Service, including metadata, logs, and device information.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Process your transcripts using AI models to generate the requested analysis.
- Manage your account and payments.
- Communicate with you regarding updates or support.
3. Service Providers (Subprocessors)
We share data with trusted third-party service providers to operate our Service:
- Clerk: Authentication and user management.
- Supabase: Database hosting and storage.
- Google Cloud (Vertex AI/Gemini): Artificial intelligence processing.
- Vercel: Web hosting and infrastructure.
- Stripe: Payment processing (if applicable).
These providers process data in accordance with their own privacy policies and security standards.
4. Data Retention
We retain your User Content only for as long as necessary to provide the Service. You may delete your projects or account at any time, which will remove your data from our active databases.
5. International Data Transfers
The Service is operated from Canada and the United States. By using the Service, you consent to the transfer and processing of your information in these jurisdictions, which may have different data protection laws than your country of residence.
6. Your Rights (GDPR & CCPA)
Depending on your location (e.g., EU, California), you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data ("Right to be Forgotten").
- Portability: Request transfer of your data to another service.
To exercise these rights, contact us at support@transcriptanalyzer.io.
7. Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
PaperSwift SolutionsOntario, Canada
Email: support@transcriptanalyzer.io